Press down firmly on the power button, if it is stiff and does not depress then there may be a problem with the button. Does the power button depress when pressed?.For laser and dot matrix printers, press the power switch to turn it on. Hold down the power button firmly for five seconds.Plug the printer back in at the mains and ensure the socket is switched on. Unplug the power cable from the socket, then remove and reseat the power cable from the printer's power cable port. Power off the printer at the mains socket. Power off the printer at the mains socket then remove and reseat the power cable.Hold the power button down firmly for five seconds, or ensure the power switch is on, depending on the product you have.Īlso, make sure that your outlet works and is not controlled by a wall switch or timer. If this is on, carefully check the power cable to ensure it is not damaged, remove then reseat it before attempting to turn the printer on again. Check that the power socket switch is on.Ĭheck that the power switch is on at the mains socket.Power off the printer and unplug it immediately, then check the label on the back of the printer. The printer's voltage may not match the outlet rating. If any red (or amber) error lights are present please refer to your user guide for assistance. If only the red (or amber) Maintenance, or Ink / Paper button is illuminated this may indicate an error with the printer. Check for a power light or any other lights on the printer.Ĭheck if other buttons on the printer control panel are illuminated e.g.If the power button does not illuminate when pressed, first check for any other response from the unit, such as the start-up noise, as the power button LED may have blown. Does the printer make a noise when you press the power button?.If it appears that no power is being supplied to the printer, follow the steps below to try to resolve the issue and determine if there is a problem with the printer's hardware: icon-nav-TCOlabelworks LabelWorks TCO Calculator.POS Printers ISV Developers_Icon_opt2 mPOS Solutions.
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